We wouldn’t have lasted in the Corona, Riverside, and Ontario areas for over 40 years without listening to the feedback from our customers. It’s the best way any dealership can improve their services. So, we would greatly appreciate it if you would take a moment to share your Genesis of Corona experience with us and our other customers.
Genesis of Corona Reviews
5 out of 5 stars
I bought a 2020 Genesis G80 here in November. This dealership and its people are superior in every way; knowledge, courtesy, service, efficiency, organization, and least of all, excellent pricing on truly outstanding automobiles. The Genesis is a spectacular automobile with more luxury features and mechanical goodies than one can imagine. My salesman was Wilbert Napoleon and he was great in guiding me through a complex process (I was trading in a brand new Corvette). Service after the sale was like nothing I've ever experienced in my life and I love my automobile. I can't speak highly enough about all the people here. I recommend the dealership and wish I could give them 10 stars!... More
Finance director, Samir, was simply a pleasure. He took very good care of us.
Let me start by saying, never in a million years would I have ever dreamed that I would ever write about a positive car buying experience. Typically it has been one of the more dreaded processes a consumer has to go though.... but not today! First off every business is typically judged by the first point of contact, and let me tell you Genesis of Corona has an outstanding representative in Elizabeth "Liz" Tienda . Liz was not only prompt in her response but she took the time to actually listen to what my wife needed for her Business car.
Oh sure I shopped around, priced out other dealers (4 others to be exact) and not one of them came close to meeting my expectations, wrong color, up sell options she didn't need ( really heated seats in Southern California). heck I even tried the Costco route thinking I was going to get the mass purchasing power of Costco behind me ( whole other review but that experience was a dud, Costco needs to boot that vendor in Irvine I'd rather get my tooth pulled then have that experience again)
Liz soft sell approach was outstanding, she took the time to actually send me a video link showing me a potential car and addressed me in the video...yeah it was a simple video but you know what no one else did that, she made it personal and it worked. not only did she find exactly what my wife wanted but she provided the best pricing without all of the nonsense of going back and forth negotiating. Once we got to the dealership she was even better in person, she had everything coordinated so that we could be in and out and her Genesis teammates were outstanding ( Pat you were great, your staff are well trained and that is indicative of strong leadership) .
I would highly recommend Genesis of Corona and if I could give 10 stars on google for Liz I would , ahhh what the hell here you go Liz ********** 10 Stars! Great Job... More