Genesis of Corona FAQs - Your Next Genesis Dealership
Genesis of Corona – General FAQs
Find answers to the most common questions about who we are, how trade-ins work, and more. Our goal is to make the car-buying and service experience as transparent and stress-free as possible.
We've compiled this list of frequently asked questions to provide you with quick, easy-to-understand information about our dealership and its policies.
Our team is always happy to provide additional information or clarify any of the policies discussed here.
- Vehicle Inventory: Learn about our selection of new and used cars and SUVs.
- Financing & Trade-ins: Get details on how we can help you finance your next vehicle or value your current one.
- Service & Parts: Find out about our expert service department and genuine Genesis parts.
If you don’t see your question answered here, please don't hesitate to reach out to our team. We’re always ready to help and ensure you have all the information you need to make an informed decision.
Q: What types of vehicles does Genesis of Corona sell?
We stock a full lineup of Genesis models as well as carefully inspected used vehicles from other makes. Whether you need a refined luxury sedan or a versatile SUV, our inventory has something for every lifestyle.
We’re continually updating our selection, so you’ll find both the latest Genesis releases and competitively priced pre-owned choices on our lot. Feel free to browse our website or visit us in Corona, CA to see current offerings.
- New inventory: G70, G80, G90, GV70, GV80 and electrified Genesis models
- Pre-owned vehicles: A wide range of makes and models, each inspected by our factory-trained technicians
- Specialty vehicles: Performance trims and advanced technology packages when available
Can’t find the exact vehicle you’re looking for? Let us know and we’ll search the region or place a factory order on your behalf.
Q: Are trade-ins accepted, and how is value determined?
Yes—trading in your current vehicle is a great way to simplify your purchase and lower your out-of-pocket cost. We assess each trade fairly using market data, vehicle condition and mileage.
You can also start the process from home using our online trade valuation tool. When you bring the vehicle in, our appraisers will confirm its condition and finalize the offer.
- Online estimate: Use our Value My Trade tool for a ballpark figure
- In-person appraisal: A quick inspection of condition, service history and mileage
- Transparent offers: We explain how we arrive at your trade-in value and answer any questions you may have
Remember to bring your title and registration if you own the vehicle outright. If it’s financed, we’ll obtain payoff information from your lender and handle the paperwork for you.
Q: Do you sell used cars that aren’t Genesiss?
Absolutely! Our pre-owned inventory features a variety of brands and body styles, from compact sedans to full-size SUVs. Each used vehicle goes through a multi-point inspection to ensure safety and reliability.
If you’re looking for a specific make or model, our sales team can search regional auctions and dealer networks to track down your desired vehicle.
- Multi-point inspection: Brake check, fluid levels, tire condition and more
- Warranty options: Many used vehicles qualify for extended coverage plans
- Variety: Cars and SUVs from domestic and import manufacturers
Ask about certified pre-owned Genesis vehicles, which include additional benefits like warranty extensions and roadside assistance.
Q: What warranty coverage comes with new Genesis vehicles?
Every new Genesis comes with comprehensive warranty protection to give you peace of mind. Coverage includes a limited vehicle warranty and a powertrain warranty, along with complimentary scheduled maintenance for added value.
Our finance and product specialists can review the details of each plan and help you choose the protection that fits your driving habits.
- Limited vehicle warranty: 5 years or 60,000 miles, whichever comes first
- Powertrain warranty: 10 years or 100,000 miles for original owners
- Genesis Service Valet: Complimentary maintenance and pickup/delivery for select services
We recommend reviewing your warranty booklet for specific terms and coverage limits. Feel free to ask if anything is unclear.
Q: Can I schedule a test drive online?
Yes—you can book a test drive from the comfort of your home. Use our online form to pick a vehicle, choose a date and time, and enter your contact information. Our team will confirm your appointment and have the vehicle ready when you arrive at our Corona dealership.
If you prefer to speak with someone directly, feel free to call or stop by. Walk-ins are welcome, though scheduling ahead ensures the vehicle you want is available.
- Easy online form: Select your model and preferred time slot
- Flexible scheduling: Evening and weekend slots available
- No obligation: Test drives are free and pressure-free—decide on your own timeline
Bring your driver’s license and any passengers you’d like to experience the vehicle with you.
Q: What payment methods do you accept?
We aim to make payment convenient for every customer. Depending on whether you’re paying for a deposit, a vehicle purchase or a service bill, different options may apply.
You can use traditional payment methods or explore financing and online payment options. Our finance team can answer any questions about methods or processing times.
- Accepted methods: Cash, personal or cashier’s checks, debit and major credit cards
- Financing: Through Genesis Finance or our partner lenders for vehicle purchases
- Online payments: Many lenders offer portals and apps for convenient bill pay
For large transactions, please coordinate with our finance office beforehand to ensure funds are cleared in time for delivery.
Q: What is your return or exchange policy on vehicle purchases?
New and used vehicle sales are generally final due to California regulations. However, our goal is for every customer to be happy with their purchase. If you’re not satisfied, contact us within three days and we’ll explore options such as exchanging for a different vehicle.
For service work, we stand by our repairs. If an issue persists after a visit, let us know and we’ll address it promptly at no additional cost.
- Three-day contact window: Let us know right away if something isn’t right
- Case-by-case exchanges: We’ll work together on a solution that fits your needs
- Service guarantee: We’ll re-perform repairs if there’s an issue
Please note that mileage or wear may affect exchange eligibility. Reach out to discuss your circumstances.
Q: Are you involved in local community events?
Yes! Genesis of Corona is proud to support local schools, sports teams and charities throughout Corona and the surrounding Inland Empire communities. Giving back is part of our commitment to being a good neighbor.
We often host or sponsor events at the dealership, including food drives, car showcases and educational workshops. Follow us on social media to stay up to date on upcoming activities.
- School partnerships: Donations and sponsorships for athletic programs and clubs
- Charity drives: Annual food and toy collections benefiting local organizations
- Community events: Vehicle showcases, safety clinics and customer appreciation days
If you have a community initiative you’d like us to support, please reach out. We love collaborating with our neighbors.
Q: Do you offer discounts for military members or first responders?
We’re grateful for those who serve. That’s why we participate in Genesis incentive programs for eligible military members and first responders. Qualified customers may be able to save on select new Genesis vehicles.
When you’re ready to purchase, bring proof of service so we can apply the appropriate incentive to your deal.
- Who qualifies: Active-duty, retired and honorably discharged service members and first responders
- Documentation required: Military ID or employment badge
- Eligibility: Offers vary by model and may be combined with other promotions
Our sales team will help you navigate current offers and ensure you receive every incentive you’re entitled to.
Q: What makes Genesis of Corona different from other dealerships?
Our team is committed to delivering a luxury experience that reflects the Genesis brand. From personalized consultations to attentive after-sales support, we focus on creating a seamless and enjoyable journey.
We’re proud to serve drivers in Corona, Riverside, Norco and surrounding communities with transparent pricing, premium vehicles and a customer-first philosophy. Experience the Genesis of Corona difference for yourself.
- Professional staff: Knowledgeable product specialists dedicated to your satisfaction
- Transparent processes: Fair pricing, clear financing and honest trade-in evaluations
- Luxury experience: Modern showroom, advanced technology and attentive service
We look forward to welcoming you to Genesis of Corona. Contact us now!